Policy Statements

hold them accountable,

Over the last month I found that Verizon customers in Manhattan who have been out since Sandy, areas of New York being given the option of inferior wireless or nothing, and whole areas of New York and the US that are not only being upgraded but are also being tossed under the bus. We also have no idea exactly how the FiOS franchise is going as the Advocates' office just found that it's way behind schedule -- why is ...more »

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Policy Statements

Make an alert-if-active mode for certain wireless alerts

Wireless alerts are potentially life saving, but not every alert should wake the dead (e.g., a 4am Amber alert which only a miniscule portion of area subscribers can act upon). And cell phone users should have more flexibility than turning them off. Here's an idea: for lower-level alerts (e.g., Amber alerts), the unit should ONLY buzz if it's been used or otherwise moved in the last minute. The alert will display upon ...more »

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